Shipping policy
Shipping and Delivery Policy for JoyfulToys
This policy outlines the terms and conditions for order processing, shipping, and delivery for all purchases made on joyfultoyhub.com, operated by NUMERIGAN LLC.
Processing Time: All orders are processed within 1 to 3 business days after payment confirmation, excluding weekends and U.S. federal holidays. Orders received after 2:00 PM PST may be processed the following business day.
Shipping Destinations: We currently ship orders to addresses within the United States only.
Shipping Methods and Delivery Times: Standard shipping is available, with typical delivery times ranging from 3 to 7 business days after processing. Delivery times are estimates and not guaranteed, as they are subject to factors beyond our control, including carrier delays, weather conditions, and incorrect shipping information.
Shipping Fees: Shipping fees are calculated at checkout based on the order weight, size, and delivery location. Free shipping promotions may apply to orders meeting specific criteria, as advertised on our website.
Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number and instructions to monitor your package’s delivery status.
Risk of Loss: Title to and risk of loss for all products pass to you upon delivery of the package to the shipping carrier. We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier.
Customer Responsibility: It is your responsibility to provide accurate and complete shipping information at checkout. We are not liable for delays or failed deliveries caused by incorrect addresses provided by the customer. Additional fees may apply for address corrections or re-delivery attempts.
Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us immediately at support@joyfultoyhub.com with your order number and details. We will assist you in filing a claim with the shipping carrier.
Contact: For shipping-related inquiries, please reach us at support@joyfultoyhub.com or call 206-572-9134.